bjj FAQ — Deposits, Withdrawals and More

After a withdrawal request is approved at bjj, the money usually reaches your mobile wallet within 5 to 30 minutes. However, if many requests are submitted at the same time, or if your KYC verification is not complete, the process may take a little longer. If more than 30 minutes have passed, contact us via live chat.

No. Under bjj's security policy, withdrawals can only be made to a mobile wallet registered in your own name — bKash, Nagad, Rocket or Upay, whichever you used to make the deposit. Payments to third-party numbers are not processed. This is necessary to protect your account.

Yes, bjj's payment service runs 24 hours a day, 7 days a week. Whether it's 2 AM or Friday morning — submit a request at any time and it will normally be processed within 5–30 minutes. The minimum withdrawal amount is ৳1,000.

For bjj's welcome bonus, you can withdraw after wagering the bonus amount 20 times. For example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you must wager a total of ৳1,200 × 20 = ৳24,000 before withdrawing. Once the requirement is met, you can withdraw your winnings in the usual way.

The minimum withdrawal amount at bjj is ৳1,000. Requests below this amount will not be accepted. Withdrawals can be made to any one of four methods — bKash, Nagad, Rocket or Upay — to your own account.

Go to the bjj login page and sign in to your account, then go to the Cashier section and select "Deposit". Choose Nagad as the payment method and send money from Nagad to the designated number. The minimum deposit is ৳500. If you use the correct reference number, your balance will normally be updated within a few minutes.

bjj currently supports the most popular mobile wallets in Bangladesh: bKash, Nagad, Rocket and Upay. The minimum deposit for each method is ৳500. These methods are fast, easy and work without any extra charges. Please deposit from an account registered in your own name.

After a deposit, your balance normally updates within a few minutes. If more than 15 minutes have passed, contact bjj's live chat and have your transaction reference number and screenshot ready. Using an incorrect reference number or sending from someone else's account may cause a delay.

For a first deposit, bjj offers a 120% bonus of up to ৳15,000. This bonus also applies when you deposit with bKash. For example, depositing ৳1,000 gives you a ৳1,200 bonus and your total balance becomes ৳2,200. See the terms and conditions page for bonus details.

The minimum deposit at bjj by any method is ৳500. You can start playing slot games or sit at a live casino table with this amount. Each game has its own minimum bet limit, so check the bet amount before opening your chosen game.

Yes, bjj's cricket betting section offers in-play or live betting. Odds change after each over, so you have the opportunity to analyse the situation and place a bet at the right moment. This feature is especially popular in BPL or T20 matches. Make quick decisions as the live score updates.

An accumulator or multi-bet combines several matches or markets into a single bet. The odds of each selection are multiplied together, so the potential return is much higher. Example: combining three selections with odds of 1.40, 1.80 and 1.90 gives total odds of approximately 4.79, meaning a ৳100 bet could return ৳479 — but all three selections must win.

bjj offers many cricket markets including match winner, toss winner, top scorer, total runs (over/under), runs at first wicket, and player performance. BPL, IPL and T20 World Cup matches generally have the most markets available. Multiple betting options are also available for Bangladesh Tigers matches.

If a match is abandoned due to rain or any other reason and no result is declared, bjj generally voids the bet and the stake is returned. If the result is determined by the DLS method, that is treated as a valid result. See the terms and conditions for specific rules.

Decimal odds are straightforward — multiply your stake by the odds to get the total return. Example: in a limited-overs match, Team A has odds of 1.65 and Team B has odds of 2.30. If you bet ৳1,000 on Team B and Team B wins, your total return is ৳2,300 (৳1,300 profit); if Team A wins, you lose the full ৳1,000.

At bjj, the National Identity Card (NID) is accepted as the primary document for KYC verification. A passport or driving licence may also be accepted. You must submit a clear photo or scan showing your name, date of birth and photograph. Users under 21 years of age cannot open an account at bjj.

If your verification is rejected, you will generally be informed of the reason. The most common reasons are a blurry or cropped photo, an expired document, or a name mismatch. Submit new, clear images with correct information and apply again. If the problem persists, contact bjj's live chat support.

KYC verification is important for two reasons: first, it protects your account from unauthorised access; second, bjj ensures that the site is used only by adults (21+). Large withdrawals cannot be processed without verification, so it is wise to submit your documents early.

bjj uses SSL encryption to keep all your information secure. Submitted documents are used only for the verification process and are not shared with third parties. For more details about our privacy practices, see the privacy policy page.

Yes, bjj is available for both Android (APK) and iOS and can be obtained through official channels. Installing the app gives a faster experience compared to a browser. For more information about the app, see the bjj App page.

Yes. The bjj website is fully responsive for mobile browsers. Accessing the site directly from Chrome or Firefox gives you all features including slots, live casino and sports betting. Deposits, withdrawals and account management can also be done from the browser.

If the connection drops, most slot and live casino game sessions are saved automatically. When you reconnect, the game will resume from where it left off. The outcome of any round in progress is recorded on the server, so a connection issue does not change the result. If you have a problem, let bjj live chat know.

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data. Then refresh the page. If you are using the app, close it and reopen it. Make sure your internet connection is stable — bjj works best on a 4G or strong Wi-Fi connection.

bjj works on all devices running Android 5.0 or above and iOS 12 or above. You can play on any modern smartphone or tablet. Full functionality is also available on desktop or laptop using Chrome, Firefox or Edge. If some games do not run correctly on an older operating system, try updating your browser.